Shipping policy

SHIPPING POLICY – GEARIXONE

Last Updated: September 2026

At GearixOne, we aim to provide reliable and convenient delivery across Pakistan.

1. DELIVERY COVERAGE

We currently deliver orders across Pakistan, including major cities and most locations served by our courier partners.

2. ORDER PROCESSING

Orders are normally processed and dispatched within 1–2 business days after order confirmation.

For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

3. DELIVERY TIME

Estimated delivery time after dispatch:

• Major Cities: 2–4 business days
• Other Cities/Areas: 3–6 business days
• Remote Areas: Delivery may take additional time depending on courier coverage.

Delivery times are estimates and may be affected by weather, public holidays, courier delays, or circumstances beyond our control.

4. SHIPPING CHARGES

Cash on Delivery (COD):

• Delivery charges: Rs. 200 per order

The applicable shipping charge will be displayed at checkout.

ONLINE PAYMENT – FREE DELIVERY

Customers who pay online in advance can enjoy FREE DELIVERY across Pakistan.

Pay Online & Get FREE Delivery.

This offer applies to eligible orders successfully paid online through the available payment options.

5. CASH ON DELIVERY

Cash on Delivery (COD) is available for eligible locations and orders.

Customers must provide an accurate phone number and delivery address and be available to receive the order.

6. ORDER CONFIRMATION

For COD orders, GearixOne may contact the customer by phone or WhatsApp to confirm the order before shipment.

Orders that cannot be confirmed may be cancelled before dispatch.

7. ORDER TRACKING

Where tracking is available, customers may receive tracking information through the contact details provided when placing the order.

You can also contact us for assistance with your order status.

8. INCORRECT ADDRESS OR CONTACT INFORMATION

Customers are responsible for providing accurate:

• Name
• Phone number
• Complete delivery address
• City/Area

GearixOne is not responsible for delays or additional charges resulting from incorrect or incomplete information provided by the customer.

9. FAILED DELIVERY / REFUSED ORDERS

If a customer refuses a confirmed COD order or the courier is unable to deliver because the customer is unavailable or unreachable, the parcel may be returned to GearixOne.

Repeated refusal of confirmed orders may affect eligibility for future COD purchases.

10. DAMAGED PACKAGES

If your package appears severely damaged, opened, or tampered with at the time of delivery, please contact GearixOne as soon as possible and provide photographs or videos of the package and product.

Please keep the original packaging until the issue has been resolved.

For defective or damaged products, please refer to our Return & Refund Policy.

11. DELIVERY DELAYS

Delivery times may occasionally be affected by:

• Weather conditions
• Public holidays
• Courier operational delays
• Address/location issues
• Other circumstances beyond our control

We will assist customers in resolving delivery-related issues whenever possible.

12. CONTACT US

For shipping or order-related questions, please contact us:

GearixOne
Email: gearixone@gmail.com
Phone / WhatsApp: +92 371 1724412

We are committed to providing a smooth and reliable shopping experience across Pakistan.