Return & Refund Policy

Last Updated: June 2026

At GearixOne, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

Customers may request a return within 7 days of receiving their order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The product must be returned with its original packaging and accessories.

• Proof of purchase or order number must be provided.

Non-Returnable Items

Returns will not be accepted for:

• Products damaged due to misuse or improper handling.

• Items returned without original packaging.

• Products showing signs of wear or use.

• Clearance or promotional items (if applicable).

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the product and packaging.

We will arrange a replacement or refund after verification.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be processed within 7–10 business days.

Refunds will be issued through the original payment method or bank transfer, depending on the payment method used.

Exchange Policy

We offer exchanges for defective or damaged products, subject to stock availability.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Contact Us

For return, refund, or exchange requests, please contact:

Email: gearixone@gmail.com

We aim to respond to all inquiries within 24–48 business hours.